VIP client profiles with preferences, milestones, and communication history. Personal styling sessions with outfit recommendations and wishlists. VIP-reserved inventory allocation ahead of general release. Exclusive event orchestration — trunk shows, private viewings, client appreciation evenings — with RSVP and attendance tracking. Loyalty tiers driven by real purchase history, not guesswork.
Every user journey, the dashboard, and the AI Management Console — walked end to end.
A single platform for personal stylists, boutique managers, concierge teams, and the Head of Clienteling — connecting client relationships, styling, allocation, and events.
Personal stylists, boutique managers, concierge teams, event planners, and the Head of Clienteling / VIP Program Director.
Boutique staff across every location manage VIP profiles, styling sessions, inventory allocations, and exclusive events — unlimited users, no per-seat cost.
The Head of Clienteling queries client spend, loyalty tiers, boutique performance, and event ROI in plain English — the digital bodyguard for the VIP CRM.
Purpose-built data models, workflows, and views — generated by the VeloIQ™ framework and refined for the vertical.
High-net-worth client profiles with segment (prospect/client/vip/noir), preferences, milestones (birthdays, anniversaries), and full communication history.
Styling sessions with stylist assignment, curated outfit recommendations linked to products, and client wishlists prioritized for allocation.
Reserve limited-edition and high-demand pieces for specific VIP clients ahead of general release, with hold-expiration tracking.
Trunk shows, private viewings, product launches, and client-appreciation evenings — with invitations, RSVP tracking, and attendance/purchase correlation.
Silver, Gold, Platinum, and Noir tiers — automatically promoted from real, recomputed lifetime spend, not a manually-maintained field.
Multi-boutique network with private-suite flagging, a luxury product catalog (GTIN, brand, material, serial number, limited-edition flag), and multi-level product classification.
VeloIQ™ VIP Concierge ships as a complete, working application — not a template you still have to build.
Arrives with realistic sample data (5 boutiques, 10 products, 8 VIP clients, 20 sales) plus a clean production-ready schema. Explore instantly, then switch to the clean database when you go live.
5 pre-configured NL chats with 21 sample sentences — client & loyalty analytics, boutique sales performance, and product/allocation insights (native), plus clienteling and event-planning AI assistants (agentic).
One veloiq run and the full application is live: REST API, React frontend, admin back-office, and AI console — all on your own infrastructure.
Automated smoke, regression, and licensing suites ship with the app, so every deployment can be validated before users touch it.
Measurable outcomes for every role — from the personal stylist on the floor to the Head of Clienteling.
Preferences, milestones, and communication history in one profile — every stylist walks in prepared, every time.
Outfit recommendations tied to real products and past feedback, plus wishlists that prioritize allocation for the clients who want it most.
Limited-edition pieces reserved against a documented allocation record, not a back-room list — with hold expiration so unclaimed reservations release automatically.
RSVP and attendance linked directly to purchase outcomes — know which trunk shows actually drive revenue.
Lifetime spend recomputes from real sales history via a business rule — tiers reflect reality, not a stale manual edit.
IQVigilant's Exception Management watches the highest-consequence database in the business — the VIP client list — for anomalies, with a 1-user free-tier license included.
From the VIP client profile to boutique management, styling sessions, exclusive events, and loyalty tiers — every screen generated by VeloIQ™, refined for luxury retail.
Ask questions in plain English. Get bar charts, pie charts, donuts, boxplots, and scatter plots — no SQL required. 5 pre-built NL chats for client & loyalty analytics, boutique sales performance, and product/allocation insights (native), plus clienteling and event-planning AI assistants (agentic).
Data models and metadata that speak your industry’s language — because compliance and interoperability start with the schema. See the full mapping in the app's STANDARDS.md.
| Area | Standard | Models mapped |
|---|---|---|
| Retail data model | ARTS Operational Data Model (ODM) | Site/RetailStore, Item, RetailTransaction, Customer/Party — mapped to Store, Product, SalesRecord, VIPClient |
| Product & location IDs | GS1 Standards | GTIN product identifiers (Product.gtin), GLN location identifiers (Store.gln) |
| Cross-app compatibility | ARTS ODM (shared) | Store, Product, ProductHierarchy, BusinessOrgHierarchy, and SalesRecord use the exact same model/field/table names as the sibling omnichannel-retail app |
Every VeloIQ™ vertical application is versioned source code — not a locked SaaS. Fork, extend, integrate, or white-label.
Each module is a self-contained VeloIQ™ unit with its own models.py, generated GUI views, and REST API. Add or remove modules as your needs evolve.
Bring in IQVigilant for NL analytics, exception alerts, and personalization — or install other VeloIQ™ extensions from the community. Configured declaratively in veloiq.toml.
Add custom business logic in custom_api.py, override page-config templates per model:action, or add SQLAdmin views for advanced administration.
Switch from the shipped SQLite to PostgreSQL, MySQL, or Snowflake with a single connection string change. Schema migrations are tracked via Alembic.
AI-ready with 1-User Natural Language · 10 Exception Alerts · 100 Personalization · 1-User Data Import/Export — learn about IQVigilant capabilities
Get in touch with the VeloIQ™ team to discuss deployment, customization, and licensing.