Luxury Retail  ·  Built on VeloIQ™ + IQVigilant  ·  Ready for Your Vertical

VeloIQ™ VIP Concierge — Luxury Clienteling & Experiential Commerce in One View

VIP client profiles with preferences, milestones, and communication history. Personal styling sessions with outfit recommendations and wishlists. VIP-reserved inventory allocation ahead of general release. Exclusive event orchestration — trunk shows, private viewings, client appreciation evenings — with RSVP and attendance tracking. Loyalty tiers driven by real purchase history, not guesswork.

ARTS ODMGS1

A guided tour of VIP Concierge

Every user journey, the dashboard, and the AI Management Console — walked end to end.

From boutique floor to VIP relationship — one platform

A single platform for personal stylists, boutique managers, concierge teams, and the Head of Clienteling — connecting client relationships, styling, allocation, and events.

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Who it’s for

Personal stylists, boutique managers, concierge teams, event planners, and the Head of Clienteling / VIP Program Director.

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Unlimited-user clienteling layer

Boutique staff across every location manage VIP profiles, styling sessions, inventory allocations, and exclusive events — unlimited users, no per-seat cost.

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AI analytics for the decision-maker

The Head of Clienteling queries client spend, loyalty tiers, boutique performance, and event ROI in plain English — the digital bodyguard for the VIP CRM.

Every module your VIP program needs, pre-built

Purpose-built data models, workflows, and views — generated by the VeloIQ™ framework and refined for the vertical.

VIP Client CRM

High-net-worth client profiles with segment (prospect/client/vip/noir), preferences, milestones (birthdays, anniversaries), and full communication history.

Personal Styling

Styling sessions with stylist assignment, curated outfit recommendations linked to products, and client wishlists prioritized for allocation.

VIP Inventory Allocation

Reserve limited-edition and high-demand pieces for specific VIP clients ahead of general release, with hold-expiration tracking.

Exclusive Events

Trunk shows, private viewings, product launches, and client-appreciation evenings — with invitations, RSVP tracking, and attendance/purchase correlation.

Loyalty Tiers

Silver, Gold, Platinum, and Noir tiers — automatically promoted from real, recomputed lifetime spend, not a manually-maintained field.

Boutique & Product Catalog

Multi-boutique network with private-suite flagging, a luxury product catalog (GTIN, brand, material, serial number, limited-edition flag), and multi-level product classification.

Deployable on day one

VeloIQ™ VIP Concierge ships as a complete, working application — not a template you still have to build.

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Pre-bundled & seeded

Arrives with realistic sample data (5 boutiques, 10 products, 8 VIP clients, 20 sales) plus a clean production-ready schema. Explore instantly, then switch to the clean database when you go live.

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Pre-configured NL analytics

5 pre-configured NL chats with 21 sample sentences — client & loyalty analytics, boutique sales performance, and product/allocation insights (native), plus clienteling and event-planning AI assistants (agentic).

Runs out of the box

One veloiq run and the full application is live: REST API, React frontend, admin back-office, and AI console — all on your own infrastructure.

Tested & verifiable

Automated smoke, regression, and licensing suites ship with the app, so every deployment can be validated before users touch it.

Turn client relationships into a durable competitive advantage

Measurable outcomes for every role — from the personal stylist on the floor to the Head of Clienteling.

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360° client view

Preferences, milestones, and communication history in one profile — every stylist walks in prepared, every time.

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Personalized styling at scale

Outfit recommendations tied to real products and past feedback, plus wishlists that prioritize allocation for the clients who want it most.

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Fair, auditable allocation

Limited-edition pieces reserved against a documented allocation record, not a back-room list — with hold expiration so unclaimed reservations release automatically.

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Event ROI you can see

RSVP and attendance linked directly to purchase outcomes — know which trunk shows actually drive revenue.

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Trustworthy loyalty tiers

Lifetime spend recomputes from real sales history via a business rule — tiers reflect reality, not a stale manual edit.

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The VIP CRM's digital bodyguard

IQVigilant's Exception Management watches the highest-consequence database in the business — the VIP client list — for anomalies, with a 1-user free-tier license included.

The Clienteling Experience

From the VIP client profile to boutique management, styling sessions, exclusive events, and loyalty tiers — every screen generated by VeloIQ™, refined for luxury retail.

VIP client profile with segment, preferences, lifetime spend, and loyalty tier
VIP Client profile — segment, lifetime spend, loyalty tier
Boutique record with location, type, and private suite flag
Boutique management — location, type, private-suite flagging
Styling session with stylist, occasion, and outfit recommendations
Styling session — stylist assignment and outfit recommendations
VIP inventory allocation with status workflow
VIP inventory allocation — status workflow, hold expiration
Exclusive event record with type, date, and capacity
Exclusive event — trunk show, private viewing, capacity planning
Loyalty tier record with minimum spend threshold and benefits
Loyalty tier — spend threshold, benefits, tier-linked clients

Natural Language-Powered Clienteling Analytics

Ask questions in plain English. Get bar charts, pie charts, donuts, boxplots, and scatter plots — no SQL required. 5 pre-built NL chats for client & loyalty analytics, boutique sales performance, and product/allocation insights (native), plus clienteling and event-planning AI assistants (agentic).

Client and loyalty analytics chart generated by NL query
Client & loyalty analytics — segment and tier distribution from plain-English queries
Boutique sales performance analytics chart
Boutique sales performance — revenue, channel, and store trends
Product and allocation insights analytics chart
Product & allocation insights — category performance, allocation status

ARTS ODM & GS1 — the retail standards that power the industry

Data models and metadata that speak your industry’s language — because compliance and interoperability start with the schema. See the full mapping in the app's STANDARDS.md.

AreaStandardModels mapped
Retail data modelARTS Operational Data Model (ODM)Site/RetailStore, Item, RetailTransaction, Customer/Party — mapped to Store, Product, SalesRecord, VIPClient
Product & location IDsGS1 StandardsGTIN product identifiers (Product.gtin), GLN location identifiers (Store.gln)
Cross-app compatibilityARTS ODM (shared)Store, Product, ProductHierarchy, BusinessOrgHierarchy, and SalesRecord use the exact same model/field/table names as the sibling omnichannel-retail app

Built on VeloIQ™. Tailored to your boutique network.

Every VeloIQ™ vertical application is versioned source code — not a locked SaaS. Fork, extend, integrate, or white-label.

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Modular data models

Each module is a self-contained VeloIQ™ unit with its own models.py, generated GUI views, and REST API. Add or remove modules as your needs evolve.

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Extension packages

Bring in IQVigilant for NL analytics, exception alerts, and personalization — or install other VeloIQ™ extensions from the community. Configured declaratively in veloiq.toml.

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Custom endpoints & views

Add custom business logic in custom_api.py, override page-config templates per model:action, or add SQLAdmin views for advanced administration.

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Bring your own database

Switch from the shipped SQLite to PostgreSQL, MySQL, or Snowflake with a single connection string change. Schema migrations are tracked via Alembic.

AI-ready with 1-User Natural Language · 10 Exception Alerts · 100 Personalization · 1-User Data Import/Exportlearn about IQVigilant capabilities

Ready to bring VeloIQ™ VIP Concierge to your brand?

Get in touch with the VeloIQ™ team to discuss deployment, customization, and licensing.